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Program reviews provide advising leaders with a structured, expert-led opportunity to step back, examine advising practices holistically, and gain clarity on what is working -- and where strategic refinement can make the greatest impact. Rather than a one-size-fits-all audit, NACADA program review services provide a flexible, consultative process that helps institutions better understand how advising functions across their campus. As part of your review, NACADA consultants will: * Engage campus stakeholders * Analyze relevant data and documentation * Assess advising structures at the system, institutional, college, or unit level * Provide a clear, actionable set of insights and recommendations that help institutions move from reflection to meaningful improvement Request Program Review Info Advising Expertise for All Institutions NACADA Consulting brings together experienced scholar-practitioners representing a wide range of institution types, advising models, and leadership roles. Institutions are intentionally matched with consultants whose expertise aligns with their needs. Throughout the review, NACADA consultants collaborate with academic administrators, faculty, advising professionals, students, and campus partners to gather insights, examine data, and understand advising within the broader institutional ecosystem. Reviews may be conducted in person or virtually What to Expect from the Review Process Clarifying Purpose and Scope Your institution s designated liaison will work closely with selected NACADA consultants to define the purpose, scope, and intended outcomes of the program review. Together, you will establish clear goals and expectations to ensure the review is focused and meaningful. Preparation and Document Review Prior to the visit, consultants will request relevant materials -- such as advising policies, organizational structures, assessment data, and strategic plans -- to inform their understanding of your advising context. Consultants and institutional partners will also collaborate to develop a customized agenda aligned with review goals. Stakeholder Engagement and Analysis During the review, consultants engage key advising stakeholders through interviews and conversations to examine current advising practices, identify strengths, and surface opportunities for improvement. This process supports a holistic understanding of how advising operates across the institution and how consistently students experience advising support. Institutional Report and Recommendations Following the review, NACADA consultants deliver a comprehensive report framed by the Conditions of Excellence in Academic Advising . The report highlights strengths, outlines areas for growth, and provides clear, actionable recommendations to support advising improvement and strategic decision-making. Post-Review Consultation and Next Steps Within 30 days of receiving the final report, the institution participates in a virtual post-review meeting with the consultants. This conversation supports interpretation of findings, clarification of recommendations, and discussion of next steps -- helping institutions translate insight into action FAQs What are the benefits of advising program evaluation? Advising program evaluation helps institutions: * Strengthen advising effectiveness and consistency * Identify gaps and opportunities using data and stakeholder input * Align advising practices with institutional priorities * Support continuous improvement and accountability * Enhance the overall student experience and outcomes Who should be involved in an academic advising program review? Successful program reviews typically involve advising leadership, frontline advising professionals, faculty advisors, and key campus partners such as student success, institutional research, or enrollment management. NACADA consultants work with institutional liaisons to identify appropriate stakeholders and ensure broad, meaningful representation. How long does a NACADA program review take? Planning and preparation timelines vary, depending on scope and institutional needs. NACADA Program Reviews typically require 2-3 days on campus, with finalized institutional reports and a timely post-review meeting scheduled afterward. Can the review be customized to focus on specific advising challenges? Yes. NACADA program reviews are intentionally flexible and can focus on specific priorities such as advising structures, caseload models, equity and access, advising assessment, student transitions, or alignment across decentralized advising units. How is this different from an internal advising assessment? An external review provides objectivity, industry benchmarking, and expert perspective that can be difficult to achieve internally. NACADA consultants bring field-wide insight and experience across institution types, helping leaders validate internal findings and identify opportunities that may not be visible from within the organization. How does the review support student-centered advising? Equitable, student-centered practices are embedded throughout the review process. Consultants examine how advising structures, policies, and implementation impact different student populations and offer recommendations that support quality advising experiences for all students. Can a program review support accreditation or system-level initiatives? Yes. Many institutions use NACADA program review services to inform accreditation self-studies, system-wide advising alignment, or large-scale transformation initiatives. The review provides credible, external documentation that supports institutional planning and accountability. Begin a NACADA Program Review If your institution is seeking a trusted, external perspective to inform advising improvement, NACADA Program Review Services offer a collaborative and credible path forward. Submit an inquiry to connect with NACADA Consulting and explore how a program review can support your advising goals and student success priorities. Request Program Review Info About NACADA NACADA promotes and supports quality academic advising in institutions of higher education to enhance the educational development of students. NACADA provides a forum for discussion, debate, and the exchange of ideas pertaining to academic advising through numerous activities and publications. NACADA also serves as an advocate for effective academic advising by providing a Consulting and Speaker Service and funding for Research related to academic advising. 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