Fastly terms of service | Fastly
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Company The team behind better online experiences Network Map A new architecture for the modern internet Industry Analyst Relations See what industry analysts say about Fastly News Recent updates and announcements Platform The platform behind better, faster and more secure digital experiences Customer Stories See how the best of the web succeed Events Connect with Fastly at an event Careers Join the team that's building a better internet
The Fastly Edge Cloud Platform
See All Products
Network Services
Security
Compute
Observability
Content Delivery (CDN) Deliver fast, personalized experiences globally Live Streaming Deliver seamless live streaming experiences Streaming Video (VoD) Deliver exceptional on-demand video experiences Media Shield Optimize multi-CDN deployments On-the-Fly Packager Dynamically package on-demand video content in real time Image Optimizer Rapid image processing at the edge Load Balancer Granular control over routing decisions TLS Encryption Reduce the complexity of TLS management Origin Connect Connect directly to Fastly IP Addresses Easily manage IP addresses HTTP/3 & QUIC Modern protocols Domain Research API Instant, accurate domain name discovery Object Storage Get direct access to large files at the edge with zero egress fees
Next-Gen WAF Modern web app and API security, anywhere Bot Management Detect and mitigate bot attacks DDoS Protection Automated mitigation of disruptive and distributed attacks API Security Secure your API endpoints Client-Side Protection Defend against client-side attacks AI Bot Management Stop AI bots from scraping website content
Edge Compute Take your apps to the edge — our instant platform helps you build amazing experiences for your users Key Value Store The fastest key value store you can get, but as easy to use as your familiar database tools Websockets & Fanout Real-time messaging, at global scale, with complete personalization and easy setup Developer SDKs Program the same services we use to build Fastly products Enterprise Serverless The most powerful serverless platform, built on open standards and integrated with Fastly’s full suite of products AI Accelerate your AI workloads and improve efficiency with semantic caching Object Storage Get direct access to large files at the edge with zero egress fees Programmable Cache Get full programmatic access to the same legendary caching that powers our CDN. MCP Server AI-powered control for your Fastly services.
Real-time Logging Stream and analyze logs in real-time Edge Observer Explore live and historical traffic data Domain Inspector Assess domain level insights Origin Inspector View complete origin to edge insights Alerts Create notifications for service-related metrics Log Explorer & Insights Interact with actionable insights
Extraordinary services for exceptional results
See All Services
Professional Services Expert help to migrate or optimize your delivery service Live Entertainment Services Live streaming experiences that scale with your audiences Support Plans World class support from start to finish Managed CDN Maximized control and flexibility Managed Security Expertly managed web application protection Customer Support Fastly Support helping you grow better, together
Innovative digital solutions
See all our solutions
By Industry
By Need
Streaming Media Deliver stellar live and on-demand streaming Emerging Media High performance for emerging media brands Digital Publishing Real-time journalism with improved reader experiences Retail & eCommerce Fast, personalized experiences at scale Financial Services Integrated security to protect customer data High Tech Instantly scale your performance as you grow Travel & Hospitality Online tailored experiences for your guests and visitors Online Education Deliver secure learning experiences at scale Gaming Fuel your players’ next win with ultra-fast, secure game downloads iGaming Deliver fast, secure, uninterrupted, and engaging gameplays at the edge
Infrastructure Savings Achieve lower, more predictable cloud spend Multi-cloud Optimization Reduce complexity and unify cloud resources Customer Trust Learn more about Fastly’s Customer Trust initiatives Privacy Enablement Learn how to protect your user's data Sustainability Dashboard See your electricity use and GHG emissions for the Fastly platform
Empowering every developer to build incredible experiences
Try Fastly free
Developers Build something amazing today Fast Forward Creating a more trustworthy internet Dev Tools Dev tools built for teams - with an edge Developer SDKs Program the same services we use to build Fastly products Community Join developers around the world Sign up Create a free developer account
Help build a fast, safe, and engaging internet with Fastly
Our Partners
Join Our Network
Why Partner with Fastly Help deliver safe, fast and engaging experiences Cloud Partners Learn about the benefits of combining Fastly with your cloud services Channel Partners Enhance your offerings & capabilities with Fastly products Technology & Integration Partners Explore our partner ecosystem
Partner Portal Login Access all your Fastly partner resources Become a Partner Enhance your business by reselling or referring Fastly products Find a Partner Let us help connect you with the right partner for your needs
Get Help with Fastly
Learn
Help
Documentation Get the most out of Fastly Resource Library Explore data sheets, reports, and more Fastly Academy Hands on learning with Fastly products Learning Center Learn about Internet technology Blog Our latest thoughts and ideas Security Research Stronger security through research Fastly's POV Explore expert and industry insights
Support Center How can we help? Contact Us Get in touch today
Language
English English
日本語
Español (España)
Español (Latinoamérica)
Deutsch
Français
Italiano
Menu Close
Search
Sorry, no results found.
Clear
* Why?
* Products
* Services
* Solutions
* Devs
* Partners
* Resources
* Pricing
Under Attack? (844) 4FASTLY Support Center Log in
Talk to an expert Try Fastly Free
Main menu
Why?
* The future of business starts with developers
How Fastly helps developers build fast, secure, and highly personalized apps.
* Company
The team behind better online experiences
* Network Map
A new architecture for the modern internet
* Industry Analyst Relations
See what industry analysts say about Fastly
* News
Recent updates and announcements
* Platform
The platform behind better, faster and more secure digital experiences
* Customer Stories
See how the best of the web succeed
* Events
Connect with Fastly at an event
* Careers
Join the team that's building a better internet
Main menu
Products
*
The Fastly Edge Cloud Platform
Our modern network gives you a competitive edge with built-in security, so you can deliver content quickly and confidently.
*
Network Services
*
Security
*
Compute
*
Observability
Main menu / Products
Network Services
* Content Delivery (CDN)
Deliver fast, personalized experiences globally
* Live Streaming
Deliver seamless live streaming experiences
* Streaming Video (VoD)
Deliver exceptional on-demand video experiences
* Media Shield
Optimize multi-CDN deployments
* On-the-Fly Packager
Dynamically package on-demand video content in real time
* Image Optimizer
Rapid image processing at the edge
* Load Balancer
Granular control over routing decisions
* TLS Encryption
Reduce the complexity of TLS management
* Origin Connect
Connect directly to Fastly
* IP Addresses
Easily manage IP addresses
* HTTP/3 & QUIC
Modern protocols
* Domain Research API
Instant, accurate domain name discovery
* Object Storage
Get direct access to large files at the edge with zero egress fees
Main menu / Products
Security
* Next-Gen WAF
Modern web app and API security, anywhere
* Bot Management
Detect and mitigate bot attacks
* DDoS Protection
Automated mitigation of disruptive and distributed attacks
* API Security
Secure your API endpoints
* Client-Side Protection
Defend against client-side attacks
* AI Bot Management
Stop AI bots from scraping website content
Main menu / Products
Compute
* Edge Compute
Take your apps to the edge — our instant platform helps you build amazing experiences for your users
* Key Value Store
The fastest key value store you can get, but as easy to use as your familiar database tools
* Websockets & Fanout
Real-time messaging, at global scale, with complete personalization and easy setup
* Developer SDKs
Program the same services we use to build Fastly products
* Enterprise Serverless
The most powerful serverless platform, built on open standards and integrated with Fastly’s full suite of products
* AI
Accelerate your AI workloads and improve efficiency with semantic caching
* Object Storage
Get direct access to large files at the edge with zero egress fees
* Programmable Cache
Get full programmatic access to the same legendary caching that powers our CDN.
* MCP Server
AI-powered control for your Fastly services.
Main menu / Products
Observability
* Real-time Logging
Stream and analyze logs in real-time
* Edge Observer
Explore live and historical traffic data
* Domain Inspector
Assess domain level insights
* Origin Inspector
View complete origin to edge insights
* Alerts
Create notifications for service-related metrics
* Log Explorer & Insights
Interact with actionable insights
Main menu
Services
* Extraordinary services for exceptional results
We have a proven track record of success in helping our clients achieve their business goals.
* Professional Services
Expert help to migrate or optimize your delivery service
* Live Entertainment Services
Live streaming experiences that scale with your audiences
* Support Plans
World class support from start to finish
* Managed CDN
Maximized control and flexibility
* Managed Security
Expertly managed web application protection
* Customer Support
Fastly Support helping you grow better, together
Main menu
Solutions
* Innovative digital solutions
We are challenging the status quo for all of our customers' digital experiences.
* By Industry
* By Need
Main menu / Solutions
By Industry
* Streaming Media
Deliver stellar live and on-demand streaming
* Emerging Media
High performance for emerging media brands
* Digital Publishing
Real-time journalism with improved reader experiences
* Retail & eCommerce
Fast, personalized experiences at scale
* Financial Services
Integrated security to protect customer data
* High Tech
Instantly scale your performance as you grow
* Travel & Hospitality
Online tailored experiences for your guests and visitors
* Online Education
Deliver secure learning experiences at scale
* Gaming
Fuel your players’ next win with ultra-fast, secure game downloads
* iGaming
Deliver fast, secure, uninterrupted, and engaging gameplays at the edge
Main menu / Solutions
By Need
* Infrastructure Savings
Achieve lower, more predictable cloud spend
* Multi-cloud Optimization
Reduce complexity and unify cloud resources
* Customer Trust
Learn more about Fastly’s Customer Trust initiatives
* Privacy Enablement
Learn how to protect your user's data
* Sustainability Dashboard
See your electricity use and GHG emissions for the Fastly platform
Main menu
Devs
* Empowering every developer to build incredible experiences
Only Fastly gives you superpowers that make every part of your app instant — from data to compute to AI.
* Developers
Build something amazing today
* Fast Forward
Creating a more trustworthy internet
* Dev Tools
Dev tools built for teams - with an edge
* Developer SDKs
Program the same services we use to build Fastly products
* Community
Join developers around the world
* Sign up
Create a free developer account
Main menu
Partners
* Help build a fast, safe, and engaging internet with Fastly
Join our powerful partner ecosystem to extend your offerings and to help deliver fast, safe, and engaging digital experiences.
* Our Partners
* Join Our Network
Main menu / Partners
Our Partners
* Why Partner with Fastly
Help deliver safe, fast and engaging experiences
* Cloud Partners
Learn about the benefits of combining Fastly with your cloud services
* Channel Partners
Enhance your offerings & capabilities with Fastly products
* Technology & Integration Partners
Explore our partner ecosystem
Main menu / Partners
Join Our Network
* Partner Portal Login
Access all your Fastly partner resources
* Become a Partner
Enhance your business by reselling or referring Fastly products
* Find a Partner
Let us help connect you with the right partner for your needs
Main menu
Resources
* Get Help with Fastly
Explore our resources to learn how you can get the most out of Fastly’s powerful edge cloud platform.
* Learn
* Help
Main menu / Resources
Learn
* Documentation
Get the most out of Fastly
* Resource Library
Explore data sheets, reports, and more
* Fastly Academy
Hands on learning with Fastly products
* Learning Center
Learn about Internet technology
* Blog
Our latest thoughts and ideas
* Security Research
Stronger security through research
* Fastly's POV
Explore expert and industry insights
Main menu / Resources
Help
* Support Center
How can we help?
* Contact Us
Get in touch today
Terms of Service
PLEASE READ THESE TERMS OF SERVICE (THESE “TERMS”) CAREFULLY. THESE TERMS ARE A BINDING CONTRACT FOR THE USE OF FASTLY, INC. (“FASTLY”) SERVICES.
BY ACCESSING OR USING FASTLY SERVICES YOU ARE ACCEPTING THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT) AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT AND ITS AFFILIATES). IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THE PROVISIONS OF THESE TERMS, DO NOT ACCESS OR USE FASTLY’S SERVICES.
PRICING FOR FASTLY’S SERVICES IS AVAILABLE AT https://www.fastly.com/pricing . DOCUMENTATION OF FASTLY’S SERVICES IS AVAILABLE AT https://docs.fastly.com . FASTLY’S ACCEPTABLE USE POLICY IS AVAILABLE AT https://www.fastly.com/acceptable-use . BEFORE ACCEPTING THESE TERMS AND USING FASTLY’S SERVICES, PLEASE REVIEW THE INFORMATION AT EACH OF THESE ONLINE LOCATIONS.
THESE TERMS WERE LAST UPDATED ON NOVEMBER 4, 2025. PRIOR VERSIONS OF FASTLY’S TERMS OF SERVICE ARE AVAILABLE AT https://docs-archive.fastly.com/tos/
1. Agreement. These Fastly Terms of Service (these “Terms” ) are made by and between the party on whose behalf they are accepted ( “Subscriber” ) and Fastly, Inc. ( “Fastly” ) and are effective as of the date they are accepted by Subscriber. The complete subscription agreement including these Terms (the “Agreement” ) grants Subscriber a limited subscription to use Fastly’s internet intermediary, support, professional, or other services (the “Services” ).
2. Account Types.
2.1 Free Accounts. Accounts are made available at no cost for Subscribers to test the functionality of the Services ( “Free Accounts” ). Additional terms and conditions presented to Subscriber in connection with the registration for an Account (as defined below) shall be binding on Subscriber.
2.2 Paid Accounts. A Free Account will become a “ Paid Account ” when it (i) is subject to a Service Order (as defined below) with at least a US$50 monthly minimum charge or exceeds US$50 in usage charges (as determined by the rates at https://www.fastly.com/pricing ) in each of the last two full months and (ii) is current on all payments for charges incurred under (i). Paid Accounts are not subject to Section 2.3. Together, Paid Accounts and Free Accounts are “Accounts.”
2.3 Free Account Terms. Subscribers should review the Documentation (as defined below) thoroughly before executing a Service Order or exceeding US$50 of usage charges. Accounts provided for evaluation purposes (including any paid proof of concept), are considered Free Accounts. ALL FREE ACCOUNTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND. FREE ACCOUNTS MAY BE SUSPENDED, TERMINATED, OR DISCONTINUED AT ANY TIME AND FOR ANY REASON (OR NO REASON). FASTLY DISCLAIMS ALL OBLIGATION AND LIABILITY UNDER THE AGREEMENT (INCLUDING LIABILITY OTHERWISE PROVIDED FOR UNDER SECTION 13 (LIMITATION OF LIABILITY)) FOR ANY HARM OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH A FREE ACCOUNT, INCLUDING ANY OBLIGATION OR LIABILITY WITH RESPECT TO SUBSCRIBER DATA AND ANY DISRUPTION TO SUBSCRIBER’S OR THIRD PARTY SERVICES CONFIGURED TO WORK WITH THE FREE ACCOUNT. ANY CONFIGURATIONS OR SUBSCRIBER DATA ENTERED INTO A FREE ACCOUNT, AND ANY CUSTOMIZATIONS MADE TO A FREE ACCOUNT BY OR FOR SUBSCRIBER, MAY BE PERMANENTLY LOST IF THE FREE ACCOUNT IS SUSPENDED, TERMINATED, OR DISCONTINUED. FASTLY’S INDEMNITY OBLIGATIONS UNDER SECTION 16 (INDEMNIFICATION) DO NOT APPLY TO FREE ACCOUNTS.
3. Fastly’s Obligations.
3.1 Services. Fastly will make the Services available to Subscriber according to one or more online or written ordering documents which incorporate the Agreement (each a “Service Order” ).
3.2 Compliance with Laws. Fastly shall comply with all laws and governmental regulations applicable to the Services.
3.3 Personnel and Performance. Fastly will be responsible for the performance of its personnel (including employees and contractors) and their compliance with the Agreement. Fastly enters into the Agreement on behalf of its Affiliates. An “Affiliate” of a party is any entity (a) that the party Controls; (b) that the party is Controlled by; or (c) with which the party is under common Control, where “Control” means direct or i
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- Under Attack? [direct]
- Support Center [direct]
- Log in [direct]
- Pricing [direct]
- Talk to an expert [direct]
- Try Fastly Free [direct]
- Learn more [direct]
- Company The team behind better online experiences [direct]
- Network Map A new architecture for the modern internet [direct]
- Industry Analyst Relations See what industry analysts say about Fastly [direct]
- News Recent updates and announcements [direct]
- Platform The platform behind better, faster and more secure digital experiences [direct]
- Customer Stories See how the best of the web succeed [direct]
- Events Connect with Fastly at an event [direct]
- Careers Join the team that's building a better internet [direct]
- See All Products [direct]
- Content Delivery (CDN) Deliver fast, personalized experiences globally [direct]
- Live Streaming Deliver seamless live streaming experiences [direct]
- Streaming Video (VoD) Deliver exceptional on-demand video experiences [direct]
- Media Shield Optimize multi-CDN deployments [direct]
- On-the-Fly Packager Dynamically package on-demand video content in real time [direct]
- Image Optimizer Rapid image processing at the edge [direct]
- Load Balancer Granular control over routing decisions [direct]
- TLS Encryption Reduce the complexity of TLS management [direct]
- Origin Connect Connect directly to Fastly [direct]
- IP Addresses Easily manage IP addresses [direct]
- HTTP/3 & QUIC Modern protocols [direct]
- Domain Research API Instant, accurate domain name discovery [direct]
- Object Storage Get direct access to large files at the edge with zero egress fees [direct]
- Next-Gen WAF Modern web app and API security, anywhere [direct]
- Bot Management Detect and mitigate bot attacks [direct]
- DDoS Protection Automated mitigation of disruptive and distributed attacks [direct]
- API Security Secure your API endpoints [direct]
- Client-Side Protection Defend against client-side attacks [direct]
- AI Bot Management Stop AI bots from scraping website content [direct]
- Edge Compute Take your apps to the edge — our instant platform helps you build amazing experiences for your users [direct]
- Key Value Store The fastest key value store you can get, but as easy to use as your familiar database tools [direct]
- Websockets & Fanout Real-time messaging, at global scale, with complete personalization and easy setup [direct]
- Developer SDKs Program the same services we use to build Fastly products [direct]
- Enterprise Serverless The most powerful serverless platform, built on open standards and integrated with Fastly’s full suite of products [direct]
- AI Accelerate your AI workloads and improve efficiency with semantic caching [direct]
- Programmable Cache Get full programmatic access to the same legendary caching that powers our CDN. [direct]
- MCP Server AI-powered control for your Fastly services. [direct]
- Real-time Logging Stream and analyze logs in real-time [direct]
- Edge Observer Explore live and historical traffic data [direct]
- Domain Inspector Assess domain level insights [direct]
- Origin Inspector View complete origin to edge insights [direct]
- Alerts Create notifications for service-related metrics [direct]
- Log Explorer & Insights Interact with actionable insights [direct]
- See All Services [direct]
- Professional Services Expert help to migrate or optimize your delivery service [direct]
- Live Entertainment Services Live streaming experiences that scale with your audiences [direct]
- Support Plans World class support from start to finish [direct]
- Managed CDN Maximized control and flexibility [direct]
- Managed Security Expertly managed web application protection [direct]
- Customer Support Fastly Support helping you grow better, together [direct]
- See all our solutions [direct]
- Streaming Media Deliver stellar live and on-demand streaming [direct]
- Emerging Media High performance for emerging media brands [direct]
- Digital Publishing Real-time journalism with improved reader experiences [direct]
- Retail & eCommerce Fast, personalized experiences at scale [direct]
- Financial Services Integrated security to protect customer data [direct]
- High Tech Instantly scale your performance as you grow [direct]
- Travel & Hospitality Online tailored experiences for your guests and visitors [direct]
- Online Education Deliver secure learning experiences at scale [direct]
- Gaming Fuel your players’ next win with ultra-fast, secure game downloads [direct]
- iGaming Deliver fast, secure, uninterrupted, and engaging gameplays at the edge [direct]
- Infrastructure Savings Achieve lower, more predictable cloud spend [direct]
- Multi-cloud Optimization Reduce complexity and unify cloud resources [direct]
- Customer Trust Learn more about Fastly’s Customer Trust initiatives [direct]
- Privacy Enablement Learn how to protect your user's data [direct]
- Sustainability Dashboard See your electricity use and GHG emissions for the Fastly platform [direct]
- Developers Build something amazing today [direct]
- Fast Forward Creating a more trustworthy internet [direct]
- Dev Tools Dev tools built for teams - with an edge [direct]
- Community Join developers around the world [direct]
- Sign up Create a free developer account [direct]
- Why Partner with Fastly Help deliver safe, fast and engaging experiences [direct]
- Cloud Partners Learn about the benefits of combining Fastly with your cloud services [direct]
- Channel Partners Enhance your offerings & capabilities with Fastly products [direct]
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