FAQ – Rabbit Skip to content * Partner with Rabbit * Company * Careers Hiring * Blog * Contact us EN ع Download app * Partner with Rabbit * Company * Careers Hiring * Blog * Contact us Home / FAQ Frequently asked questions Everything you need to know about delivery, coverage and payment. ? How fast is Rabbit? Most orders arrive in about 15 minutes from the Rabbit store nearest you. ? Which cities do you cover? Rabbit operates across Greater Cairo and Giza, with new areas across Egypt rolling out. ? What can I order? 8,000+ items: fresh produce, groceries, household, snacks, personal care, baby and frozen — plus meals from restaurants. ? Is there a delivery fee? A small delivery fee applies per order and is always shown at checkout before you pay. ? How can I pay? Cash on delivery, cards and digital wallets, depending on what’s available in your area. ? What if something is wrong with my order? Reach in-app support — every order is covered by our no-fuss returns promise. ? What are your hours? We’re open long hours, 7 days a week — open the app to see your local store hours. Still stuck? Contact us Groceries, food & household, delivered in about 15 minutes across Egypt. Company * Contact us Partners * Partner with Rabbit * Sell on Rabbit * Advertise with Us * For Restaurants * Careers * Contact Legal * Privacy * Terms * Cookies (c) 2026 Rabbit mart B.V.. All rights reserved. Cairo · Giza Download app ⚡