University Departure - Retention - Cal Poly, San Luis Obispo * Skip to Content * ? * Current Students * Prospective Students my CalPoly login * * Retention * Our Mission * What We Do * Navigating Time Off * Returning From Time Off * University Departure * Our Team University Departure If you are leaving Cal Poly permanently or due to academic dismissal,  the details involved can feel overwhelming. Use the buttons below to identify & track processes relevant to your unique situation. If you have questions, do not hesitate to email [email protected] for support.   COMING BACK TO CAL POLY For Returning students who were dismissed or on academic probation/notice upon leaving CONTACT INFORMATION KEY DETAILS Cal Poly Admissions Office [email protected] 805-756-2311   College Advising Centers BCSM Advising: Meet with Kristi Weddige   CAED Advising: Meet with Mitra Nafisi     CAFES Advising: Readmission Policy/information     CENG Advising: eadvise.calpoly.edu/Former-Students/Not-In-Good-Standing   CLA Advising: Meet with Dr.  Lauren Kolodziejski   OCOB Advising: Meet with Chris Ainsworth     You are considered "not in good standing" if you were formally disqualified from the university, you left with one or more grade point averages below a 2.0 in your last term at Cal Poly, and/or if you have one or more registration holds due to academic or administrative probation/notice.   Former students who did not leave the university in good standing will have their application and transcripts sent to their department/college for review before reinstatement can occur.   Students in this category are advised to contact their department or Student Services/Advising Center to begin dialogue about satisfying any requirements before submitting the application, per the instructions outlined above.   Note : Former Returning Students Not in Good Standing may use this method of application only to return to the same major . For Returning students who were in good academic standing  upon leaving CONTACT INFORMATION KEY DETAILS Cal Poly Admissions Office [email protected] 805-756-2311 calpoly.edu/admissions/returning-students If you've been away for more than one academic year and were not on an official leave of absence, you'll need to follow the process below. * Complete the CSU application for former students. * Submit official copies of transcripts from any institution attended since leaving Cal Poly. Cal Poly will accept electronic transcripts via the following: * Parchment * Docufide * Naviance * National Student Clearing House * eScript-Safe * Military Services If your institution provides certified electronic transcripts through another service, have those transcripts sent directly from your institution to [email protected].   You may also send official transcripts by mail to: Cal Poly Transcript Processing MC 1001 1 Grand Avenue San Luis Obispo, CA 93407   Note : Returning Students in Good Standing may use this method of application only to return to the same major . For Returning students who are reapplying as a different major CONTACT INFORMATION KEY DETAILS Cal Poly Admissions Office [email protected] 805-756-2311 calpoly.edu/admissions/returning-students If you wish to return to Cal Poly with a different major, you'll need to follow the same process as a new student and apply during the application period, October 1 to November 30. BACK TO TOP     COUNSELING SERVICES For students seeking mental health and emotional wellbeing support CONTACT INFORMATION KEY DETAILS Campus Health & Wellbeing Counseling Services 805) 756-2511 Building 27, Room 135 chw.calpoly.edu/counseling Counseling Services is currently offering services in-person and remotely by phone and HIPAA-compliant Zoom. To schedule an appointment : call (805) 756-2511 If you are in crisis :  call (805-756-2511) anytime* *After hours, follow the prompts to speak with a counselor. Eligibility for services: * Currently enrolled Cal Poly students (graduate and undergraduate) * Students who have chosen not to enroll for summer term but were registered in the previous spring term and are registered for the following fall term * For couples counseling, all partners must be currently enrolled Cal Poly students. * Students who have withdrawn from a term and do not receive a refund of fees maintain eligibility for services at Counseling Services through the end of that term * A student who is no longer eligible (loss of matriculation status and/or refund of tuition and fees) and for whom termination of care would present significant risks, may receive authorization for continued care until the student can be referred to another appropriate treatment option. BACK TO TOP     DISABILITY RESOURCE CENTER For students with accommodations on file CONTACT INFORMATION KEY DETAILS Disability Resource Center Building 124 (805) 756-1395 [email protected] drc.calpoly.edu If you have a disability and need additional support during this process, please contact the Disability Resource Center (DRC) for assistance. Services are currently offered in person or virtually. BACK TO TOP     EMAIL ACCESS For students who need to access their university email post-departure CONTACT INFORMATION KEY DETAILS Information Technology Services tech.calpoly.edu/services/email-and-calendar-o365   Student email accounts expire six months after graduation, or after not attending classes for one academic year. BACK TO TOP     F-1 VISA ELIGIBILITY For students who are on an F-1 Visa CONTACT INFORMATION KEY DETAILS International Center Building 52, Room E-32 805) 756-1477 [email protected] international.calpoly.edu Students on an F-1 visa, please check with the International Center before dropping classes or discontinuing from Cal Poly.   Changes to your class schedule could impact your visa. If you are an international student or scholar, please send your email correspondence to: [email protected] BACK TO TOP     FINANCIAL AID For Work Study students and students receiving state and/or federal aid CONTACT INFORMATION KEY DETAILS Financial Aid Office Building 01, Room 212 calpoly.edu/financial-aid   Most general questions can be answered via email at [email protected] or phone (805) 756-2927. Phone hours are Monday - Thursday 1:30 - 3:300p.m. Front counter hours are Monday - Friday 10:00a.m. - Noon and 1:00 - 3:00p.m. Withdrawing from your academic program at Cal Poly could have implications on your financial aid.   Notify the Financial Aid Office of your plans to leave Cal Poly by sending an email to [email protected]   Student Loans : After six months of not being enrolled in at least half-time status (at any institution), you may be in repayment mode for disbursed loans. This is an important topic to review with your financial aid counselor when considering time off.   Federal, State & University Repayment : If you receive federal, State, or University Financial Aid and withdraw from all classes prior to completing 60% of the term, you may need to pay back a prorated portion of your aid.   Cal Grants : If you’re not enrolled at least half-time for any term, you must request a Leave of Absence from the Cal Grant program. You are allotted a maximum of 4 semesters/6 quarters (200%) of Leave of Absence throughout the lifetime of your Cal Grant award. Extensions may be granted for extenuating circumstances for students that submit a Cal Grant Appeal. https://mygrantinfo.csac.ca.gov/   Return of Title IV Funds - Unsubsidized Federal Stafford Loan, Subsidized Federal Direct Loan, Federal PLUS Loan, Federal Pell Grant, Federal SEOG Grant, and Other Title IV Programs: * The Federal Return of Title IV Funds policy mandates that students who officially or unofficially withdraw from all classes may only keep the financial aid they've earned up to the time of withdrawal. Federal aid recipients who withdraw from Cal Poly may need to repay a portion of their financial aid money. You are not required to repay any money you have earned via Federal Work-Study. * The portion you may need to repay will be calculated by the Financial Aid Office and returned to federal or state programs. You may need to reimburse Cal Poly for what has been returned on your behalf. * No repayment is required if you withdraw after completing 60% of the term. If you are considering withdrawing for a term, contact the Financial Aid Office to determine the impact of doing so. BACK TO TOP     HEALTH SERVICES For students in need of medical support CONTACT INFORMATION KEY DETAILS Health Services Building 27 [email protected] chw.calpoly.edu/health/health-services Students who have already departed from Cal Poly may be seen for  one  courtesy visit, including lab testing, X-rays and pharmacy services. The purpose of this visit is to resolve a concern discussed in a  previous  visit and to issue an appropriate referral. The visit and additional services are subject to fee-for-service charges.   In the future, visitors will be seen for emergency first aid only (one-time treatment that does not require a physician or laboratory, X-ray, or pharmacy services).   Campus Health & Wellbeing strongly recommends carrying private health insurance for medical and surgical problems beyond the scope of Cal Poly's Health Services. Each student is encouraged to have their own coverage for major medical, surgical and emergency expenses. Cal Poly cannot pay for off-campus care; therefore, an individual is responsible for those charges. We recommend consulting with an insurance broker to find the best available insurance coverage for you or  Covered CA  to choose a plan.   You can also meet with a SLO County Public Health Department's Healthcare Access Navigator. To learn more or get help with a health care question: call  805-781-4838  or visit  SLO County Health Care Navigation . BACK TO TOP     HOUSING CONTRACT For students residing on campus CONTACT INFORMATION KEY DETAILS University Housing Building 31 (805) 756-1226 [email protected] housing.calpoly.edu It is your responsibility to cancel your Housing contract. Notifying other campus departments does not automatically cancel your contract . To cancel, go to your Housing Portal in your Cal Poly Portal. Select the Housing Cancelations link and complete the necessary steps. You will receive an email confirmation when the cancelation request has been received. Housing staff will review your submission and get back to you. This does not guarantee you will be let out of your contract and typically 30 days’ notice is needed to avoid additional fees for Housing cancelation.   BACK TO TOP     LIBRARY For students with items on loan from Cal Poly Library CONTACT INFORMATION KEY DETAILS Kennedy Library Building 35 [email protected] lib.calpoly.edu   Circulation Desk: (805) 756-5760 [email protected]   Tech Returns : Cal Poly Tech Rentals * You may return books and other physical materials (including CSU+ and Interlibrary Loan) main desk or in drop bins in front of the library. If you have already left campus please email [email protected] u to make arrangements to return materials or pay a replacement fee. Unpaid library fines may result in a hold on student records, including transcripts. * Please contact Access Services at [email protected] with any questions about your checked-out items. * Please contact Interlibrary Services at [email protected] with any questions about CSU+ or Interlibrary Loan. BACK TO TOP     PARKING PERMIT For students who need to cancel their parking permit CONTACT INFORMATION KEY DETAILS Transportation Services UPD, Building 36 (805) 756-6654 [email protected] afd.calpoly.edu/parking To request a parking permit refund, please send an email from your Cal Poly email address to [email protected] . Be sure to include: * Your phone number * Your mailing address * The reason for canceling your permit. There is a $25 fee and your refund will be prorated based on the number of weeks you had your permit. BACK TO TOP     POLYCARD/CAMPUS DINING For students who need to cancel their Campus Dining plan CONTACT INFORMATION KEY DETAILS Campus Dining Building 19 (805)756-5939 [email protected] calpolydining.com Your dining plan will be canceled once University Housing cancelation paperwork is received. Unused dining dollars are credited back to the student, less any non-refundable amounts. BACK TO TOP     STUDENT ACCOUNTS For students with outstanding payments or refunds CONTACT INFORMATION KEY DETAILS Student Accounts Building 01, Room 213 805-756-1428 [email protected] afd.calpoly.edu/student-accounts To qualify for a full refund of mandatory campus fees , and nonresident tuition if applicable, all courses must be dropped through the online registration process prior to the first day of the academic term.   Completion of up to 60% or end of drop period of the term: entitled to pro-rata refund of Category I and II mandatory system wide and campus fees including non-resident tuition if applicable.   Holds : To ensure future access to grades and transcripts , students should review their account balance on their Cal Poly portal. Payment can be made online through the CASHNet portal or in person at the Cashier's Office, Administration Building (Bldg 1), Room 131E.   Students who have an overdue balance will have a financial hold placed on their academic records until the balance is paid to zero. The hold restricts the student from receiving University services, including but not limited to registration. BACK TO TOP     STUDENT EMPLOYMENT For students employed through the University CONTACT INFORMATION KEY DETAILS Student Payroll Building 01, Room 107 [email protected] afd.calpoly.edu/payroll/students Students who are employed and take time off may remain employed one term after an enrolled quarter of at least 6 units.  BACK TO TOP     TRANSCRIPTS For students sending academic records to other institutions CONTACT INFORMATION KEY DETAILS Ordering official transcripts registrar.calpoly.edu/transcript_orders Order official transcripts using Parchment Exchange on your my.calpoly.edu portal. * Sign into your my.calpoly.edu portal. Go to the Academics Tab > Degree Information > Official Transcript. * Sign into your Parchment account. You will be required to authenticate through the portal. * You may need to register with Parchment. This will be the only time you will need to register with Parchment if accessing Parchment Exchange through your secure my.calpoly.edu portal. * Note: If you have an attachment to go with your official transcript you may attach it during the ordering process. Recent students. If your Portal password has expired, you will need to reset your password by calling the ITS Help Desk at 805-756-7000, to be able to log on to your my.calpoly.edu portal. Transcripts are $10 each. BACK TO TOP     TERM WITHDRAWAL For students who no longer plan to complete a term after the deadline to drop classes CONTACT INFORMATION KEY DETAILS Academic advisors are available to help with this process.   First-year students : Mustang Success Center Building 52, Room D-37 [email protected] success.calpoly.edu   All other students : College Advising Centers advising.calpoly.edu/advising-centers Submitting the undergraduate University Departure form does not withdraw you from courses .   If you are currently enrolled in classe s and plan to finish out the term, please note that you will not be discontinued until you are enrolled in “0” units or have dropped/withdrawn from all classes.   If you are a first-year student : depending on when, in the term, you submit the departure form, you may already be blocked into classes for the next term. If this is the case, you will need to return to your Student Center during your upcoming enrollment appointment and drop those courses from your “Enrollment Tab” in your Student Center in order to avoid paying fees or being assigned a grade of "F"/"WU". You will not be discontinued until you are enrolled in 0 units. Please connect with your advising center if you have any questions about this! BACK TO TOP Related Content Informal Time Off Learn more Leave of Absence Learn more Cal Poly Departure Learn more Time Off Tips Learn more Need Support? Contact us! * CP Home * Directory * Campus Maps & Directions * University Store * Calendar * Employment * Campus Policies * Contact Us * Privacy Notice * Web Accessibility Statement * Title IX © 2026 California Polytechnic State University San Luis Obispo, California 93407 Phone: 805-756-1111