Slack Workflows: Builder & Automation Tool | Slack Skip to main content * Features * * * COLLABORATION * Channels Organize teams and work * Slack Connect Work with external partners * Messaging Chat with your team * Huddles Meet with audio and video * Clips Record and share updates * CRM * Salesforce in Slack Bring Salesforce into the flow of work * Slack CRM for Small Business Manage customers in Slack with the help of Slackbot * PROJECT MANAGEMENT * Templates Start any task, fast * Canvas Create rich, flexible docs * Lists Organize, track and manage projects * File Sharing Bring files to the flow of work * PLATFORM * Agentic Platform Customize, extend, and unify your tech stack in Slack * Apps & Integrations Connect your tools with Slack * Workflow Builder Automate everyday tasks * INTELLIGENCE * Slack Code Write and ship code with agents * AI in Slack Built-in AI, right where you work * Slackbot Your AI teammate * Agentforce Salesforce agents, natively in Slack * Enterprise Search Search anything. Find everything. * ADMIN & SECURITY * Security Protect data, ensure compliance * Enterprise Key Management Monitor and revoke access * Slack Atlas Discover rich profiles and org charts * * Watch demo * Download Slack * See all features * Slack Marketplace * * Find new agents and apps that fit your team’s needs. Browse marketplace * Feature Releases * Slack Code, and more See what’s new * * What is Slack? * Slack vs. Teams * Accessibility * Solutions * * * BY DEPARTMENT * Engineering * IT * Customer Service * Sales * Project Management * Marketing * Human Resources * Security * BY INDUSTRY * Manufacturing, Auto & Energy * Technology * Media * Small Business * Financial Services * Retail * Public Sector * Education * Health & Life Sciences * * Watch demo * Download Slack * See all solutions * TEMPLATE GALLERY * * Start work faster with pre-made templates for every task. See all templates * * Task Management * Scale * Engagement * Trust * Enterprise * Resources * * * Resources Library * What’s New * Product Tour * Events * Developers * Partner Program * Customer Stories * Community * Slack Certified * Blog * Slack Marketplace * * Watch demo * Download Slack * FEATURED * * Winning in the AI era of work. Learn more * * Help Center * Customer Support * Pricing Search Sign in Request a demo Get started Get started Back * Features * * * COLLABORATION * Channels Organize teams and work * Slack Connect Work with external partners * Messaging Chat with your team * Huddles Meet with audio and video * Clips Record and share updates * CRM * Salesforce in Slack Bring Salesforce into the flow of work * Slack CRM for Small Business Manage customers in Slack with the help of Slackbot * PROJECT MANAGEMENT * Templates Start any task, fast * Canvas Create rich, flexible docs * Lists Organize, track and manage projects * File Sharing Bring files to the flow of work * PLATFORM * Agentic Platform Customize, extend, and unify your tech stack in Slack * Apps & Integrations Connect your tools with Slack * Workflow Builder Automate everyday tasks * INTELLIGENCE * Slack Code Write and ship code with agents * AI in Slack Built-in AI, right where you work * Slackbot Your AI teammate * Agentforce Salesforce agents, natively in Slack * Enterprise Search Search anything. Find everything. * ADMIN & SECURITY * Security Protect data, ensure compliance * Enterprise Key Management Monitor and revoke access * Slack Atlas Discover rich profiles and org charts * * Watch demo * Download Slack * See all features * Slack Marketplace * * Find new agents and apps that fit your team’s needs. Browse marketplace * Feature Releases * Slack Code, and more See what’s new * * What is Slack? * Slack vs. Teams * Accessibility * Solutions * * * BY DEPARTMENT * Engineering * IT * Customer Service * Sales * Project Management * Marketing * Human Resources * Security * BY INDUSTRY * Manufacturing, Auto & Energy * Technology * Media * Small Business * Financial Services * Retail * Public Sector * Education * Health & Life Sciences * * Watch demo * Download Slack * See all solutions * TEMPLATE GALLERY * * Start work faster with pre-made templates for every task. See all templates * * Task Management * Scale * Engagement * Trust * Enterprise * Resources * * * Resources Library * What’s New * Product Tour * Events * Developers * Partner Program * Customer Stories * Community * Slack Certified * Blog * Slack Marketplace * * Watch demo * Download Slack * FEATURED * * Winning in the AI era of work. Learn more * * Help Center * Customer Support * Pricing Request a demo Get started Sign in Workflow Builder AI-powered automation for everyone Turn everyday processes into automated workflows, all without writing a single line of code. Get started Talk to sales Pause animation Play animation AI Automations Build workflows in minutes with AI No technical skills? No problem. Workflow Builder uses AI to create automated processes in just a few clicks. Simply tell AI what you need and it’ll build a workflow for you, freeing up time so you can get more done. Learn more in our blog "Workflow Builder streamlines processes and enhances collaboration. With automated tasks, we can focus more on customer and supplier experiences and less on administration." Asad Rahman , Director of Employee Technology, Wayfair Pause animation Play animation AI Responses Smarter workflows in one step The Generate AI response step in Workflow Builder lets anyone add an AI step to their workflows. Write a natural-language prompt, connect knowledge sources from Slack, and get a reliable, contextual answer every time. Learn more about the generate AI response step Pause animation Play animation Conditional Branching Automate anything, from the simple to the complex Triage incidents, route requests, make approvals, and more. From one-step tasks to multi-branched processes, workflows in Slack can include conditional logic with support for up to 15 conditions. Learn more about workflow conditionals Pause animation Play animation Workflow Connectors Connect your tools with just a click Bring your favorite tools into Slack and Workflow Builder will take care of the rest. That includes Salesforce and 70+ apps, with plug-and-play connectors to keep work flowing and reduce context switching. * 28% increase in time saved due to automation 1 * 80% of those who build Slack workflows are non-technical 2 * 1 FY23 Customer Success Metrics, Salesforce, survey of 115-755 Slack and Salesforce dual users, July 2022 * 2 Slack internal data Pause animation Play animation Integrated Workflows Workflow Builder works wherever your team does Send workflows in messages, embed them in canvases, bookmark them in a channel, and more. Workflow Builder fits into your workflow, making it easy for the entire team to get on board. Pause animation Play animation Customize your flow of work Take automation to new heights with custom code in Slack’s API. Plug in connectors to translate actions in Slack to instant results in your favorite third-party tools. Inspire your inner builder Blog Build Workflows with Conditional Logic in Slack Read More Blog Save Time by Building Automations Across All Your Favorite Tools Learn More Customer Story How DocuSign and Noom automate onboarding workflows in Slack Learn More Customer Story How McAfee ran an executive Q&A in Slack with Workflow Builder Learn more Blog Build Workflows with Conditional Logic in Slack Read More Blog Save Time by Building Automations Across All Your Favorite Tools Learn More Customer Story How DocuSign and Noom automate onboarding workflows in Slack Learn More Customer Story How McAfee ran an executive Q&A in Slack with Workflow Builder Learn more Frequently Asked Questions Why should my company use Slack? Excellent question. Slack is a new way for your entire company to work. Instead of email, Slack is a faster, better organized and more secure platform – all your communication is organized into channels that are easy to create, join and search. When there’s a channel for everything going on at your company, everyone knows exactly where to go to get work done. Slack also brings AI to the flow of work, helping you throughout your workday, making it faster and easier to find and act on the information you need. And, unlike email, Slack integrates with all the other systems in your tech stack to become the single OS for all your work. Slack puts everything and everyone you need to get work done in one single place, so no more context switching, data silos, or lost intel. For more reading on the topic, we recommend checking out our Resources Library . Is Slack Workflow Builder free? Workflow Builder is a paid feature included in the Slack Pro, Business+ and Enterprise subscriptions. To explore free and paid subscriptions, take a look at our pricing page . What are some examples of workflows in Slack? Because Workflow Builder is so flexible, workflows can be created for a wide range of tasks. Many people create workflows for things like sharing info with new teammates, submitting time-off requests for approval, filing support tickets, asking for feedback from coworkers, facilitating Q&A sessions, and more! The possibilities are practically endless. Get inspired with these sample workflows . How do Slack workflows work? Think of workflows as a series of actions and reactions. Every workflow in Slack starts with a trigger. Some triggers kick off a workflow automatically, such as at a scheduled date and time, while others kick off when someone takes an action, such as selecting it from the shortcuts menu.   When one of these actions is taken, the trigger automatically sets off workflow steps. These steps are how people interact with your workflow. You can add steps that send messages or customized forms, or use steps from connectors that link your workflow to other tools. Ready to try it yourself? Open Workflow Builder to get started! Can I connect Workflow builder to other services? Yes! With connectors, you can create workflows that automatically send information to tools such as Jira, Salesforce and Google Sheets. Learn more about how to create a new workflow with connectors. Choose a better way to work. Get started Talk to sales Change Region Selecting a different region will change the language and content of slack.com. Americas Latinoamérica (español) Brasil (português) United States (English) Europe Deutschland (Deutsch) España (español) France (français) Italia (italiano) United Kingdom (English) Asia Pacific 简体中文 繁體中文 India (English) 日本 (日本語) 대한민국 (한국어) Change Region * * * * * * * Product Product * Watch Demo * Pricing * Paid vs. Free * Accessibility * Featured Releases * Changelog * Status * Why Slack? 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