Slack Business Solutions for Work | Slack Skip to main content * Features * * * COLLABORATION * Channels Organize teams and work * Slack Connect Work with external partners * Messaging Chat with your team * Huddles Meet with audio and video * Clips Record and share updates * CRM * Salesforce in Slack Bring Salesforce into the flow of work * Slack CRM for Small Business Manage customers in Slack with the help of Slackbot * PROJECT MANAGEMENT * Templates Start any task, fast * Canvas Create rich, flexible docs * Lists Organize, track and manage projects * File Sharing Bring files to the flow of work * PLATFORM * Agentic Platform Customize, extend, and unify your tech stack in Slack * Apps & Integrations Connect your tools with Slack * Workflow Builder Automate everyday tasks * INTELLIGENCE * Slack Code Write and ship code with agents * AI in Slack Built-in AI, right where you work * Slackbot Your AI teammate * Agentforce Salesforce agents, natively in Slack * Enterprise Search Search anything. Find everything. * ADMIN & SECURITY * Security Protect data, ensure compliance * Enterprise Key Management Monitor and revoke access * Slack Atlas Discover rich profiles and org charts * * Watch demo * Download Slack * See all features * Slack Marketplace * * Find new agents and apps that fit your team’s needs. Browse marketplace * Feature Releases * Slack Code, and more See what’s new * * What is Slack? * Slack vs. Teams * Accessibility * Solutions * * * BY DEPARTMENT * Engineering * IT * Customer Service * Sales * Project Management * Marketing * Human Resources * Security * BY INDUSTRY * Manufacturing, Auto & Energy * Technology * Media * Small Business * Financial Services * Retail * Public Sector * Education * Health & Life Sciences * * Watch demo * Download Slack * See all solutions * TEMPLATE GALLERY * * Start work faster with pre-made templates for every task. See all templates * * Task Management * Scale * Engagement * Trust * Enterprise * Resources * * * Resources Library * What’s New * Product Tour * Events * Developers * Partner Program * Customer Stories * Community * Slack Certified * Blog * Slack Marketplace * * Watch demo * Download Slack * FEATURED * * Winning in the AI era of work. Learn more * * Help Center * Customer Support * Pricing Search Sign in Talk to sales Get started Get started Back * Features * * * COLLABORATION * Channels Organize teams and work * Slack Connect Work with external partners * Messaging Chat with your team * Huddles Meet with audio and video * Clips Record and share updates * CRM * Salesforce in Slack Bring Salesforce into the flow of work * Slack CRM for Small Business Manage customers in Slack with the help of Slackbot * PROJECT MANAGEMENT * Templates Start any task, fast * Canvas Create rich, flexible docs * Lists Organize, track and manage projects * File Sharing Bring files to the flow of work * PLATFORM * Agentic Platform Customize, extend, and unify your tech stack in Slack * Apps & Integrations Connect your tools with Slack * Workflow Builder Automate everyday tasks * INTELLIGENCE * Slack Code Write and ship code with agents * AI in Slack Built-in AI, right where you work * Slackbot Your AI teammate * Agentforce Salesforce agents, natively in Slack * Enterprise Search Search anything. Find everything. * ADMIN & SECURITY * Security Protect data, ensure compliance * Enterprise Key Management Monitor and revoke access * Slack Atlas Discover rich profiles and org charts * * Watch demo * Download Slack * See all features * Slack Marketplace * * Find new agents and apps that fit your team’s needs. Browse marketplace * Feature Releases * Slack Code, and more See what’s new * * What is Slack? * Slack vs. Teams * Accessibility * Solutions * * * BY DEPARTMENT * Engineering * IT * Customer Service * Sales * Project Management * Marketing * Human Resources * Security * BY INDUSTRY * Manufacturing, Auto & Energy * Technology * Media * Small Business * Financial Services * Retail * Public Sector * Education * Health & Life Sciences * * Watch demo * Download Slack * See all solutions * TEMPLATE GALLERY * * Start work faster with pre-made templates for every task. See all templates * * Task Management * Scale * Engagement * Trust * Enterprise * Resources * * * Resources Library * What’s New * Product Tour * Events * Developers * Partner Program * Customer Stories * Community * Slack Certified * Blog * Slack Marketplace * * Watch demo * Download Slack * FEATURED * * Winning in the AI era of work. Learn more * * Help Center * Customer Support * Pricing Talk to sales Get started Sign in Where work happens. All the business solutions you need, all in one work OS. Watch demo Get started Pause animation Play animation * * * * * * Slack Templates Bring speed and efficiency to every team with templates Get a head start on work with out-of-the-box business solutions for every team and function, made up of pre-configured channels, canvases, lists, and workflows. Choose a collection of standardized templates based on use case, or create your own to match your company’s processes. Learn more about Slack templates Pause animation Play animation For all kinds of teams No matter which branch of the org chart you call home, you can keep your team’s communication organized and efficient in Slack. Engineering Release better code faster by bringing developers, code changes, and tools into one place. IT Resolve urgent issues, automate your workflows, and keep users educated, all in less time. Customer Service Deliver standout customer service by putting the experts, tools, and information your agents need at their fingertips. Sales Coordinate with your internal team while working toward new deals with clients, all together in Slack. Project Management Human Resources Marketing Security At all kinds of companies Slack works for a wide range of companies—even ones with specialized workflows or strict compliance requirements. Tech Innovate faster with the help of automation and centralized knowledge, bringing your productivity to new heights. Media Expedite production, communicate openly, and automate your publishing process in your new newsroom. Small Business Simplify communication, stay organized, and boost productivity in Slack to grow your business. Health and life sciences Reduce complexity and streamline operations to build a better future of healthcare for all. Financial Services Connect your systems with your internal and external teams to digitally transform your organization. Retail Transform store operations, boost team productivity, and grow customer loyalty. Public Sector Connect government agencies, contractors and nonprofits to collaborate securely and efficiently from anywhere. Education Manufacturing, Auto, and Energy Doing amazing things Like a many-trick pony, Slack can adapt to fit the needs of just about anything you need to do at work. Productivity Speed up how work gets done, knowledge gets shared, and people get connected to uncover endless potential. Task management Integrate your third-party tools with Slack to bring your to-do list, your team, and all your work conversations together. Learn how real companies get real results with Slack. Link may open in new tab Customer Story Mission-Critical Sales Work at Lyft Business Read story Link may open in new tab Customer Story Nine’s Publishing Division Breaks News Faster with Slack Read story Link may open in new tab Customer Story Snowflake Boosts Sales and Crystallizes Partner Relationships with Slack Connect Read story Link may open in new tab Customer Story Mission-Critical Sales Work at Lyft Business Read story Link may open in new tab Customer Story Nine’s Publishing Division Breaks News Faster with Slack Read story Link may open in new tab Customer Story Snowflake Boosts Sales and Crystallizes Partner Relationships with Slack Connect Read story Frequently asked questions Why should my company use Slack? Excellent question. Slack is a new way for your entire company to communicate. It replaces email with something faster, better organized, and more secure. Instead of one-off email chains, all your communication is organized into channels that are easy to create, join, and search. When there’s a channel for everything going on at your company, everyone knows exactly where to go to get work done. For more reading on the topic, we recommend checking out our Resources Library . How can we use Slack effectively? The key to Slack success is channels. By creating a channel for all your projects, teams, offices, departments—everything you’re doing at work—you create a space for every conversation to happen. And because channels are easy to join and create, Slack can adapt to meet changing needs. If someone new joins a project, you can simply add them to the channel and they can scroll up to read through old conversations. When it’s time to start something new, create a new channel and invite the right people. To learn more, read up on how to collaborate effectively in channels . Is Slack secure? Yes. You can securely discuss confidential information in Slack. Slack offers multiple ways to ensure that your information, conversations, and files stay safe. Slack delivers enterprise-grade security at every layer, adhering to multiple compliance certifications, including SOC 2, SOC 3, ISO/IEC 27001, and more. Slack is GDPR-compliant and can be configured for HIPAA and FINRA compliance. It is FedRAMP Moderate authorized. In addition, Slack offers security features, like Enterprise Key Management, that allow admins fine-grained control over data encryption. You can also integrate your own security tools with Slack to get instant notification if a threat is detected. Learn more about Slack’s comprehensive security program here . Is Slack more secure than e-mail? Yes! Unlike email, Slack is not susceptible to spam or phishing, which causes 90% of data breaches. Your Slack handle cannot be sold to advertisers or put on a mailing list. You will only ever receive Slack messages from other people inside your organization, or from trusted partners using Slack Connect . You may get notifications from apps integrated with your workspace, such as Asana, Google Docs, or Jira. Slack offers enterprise-grade data protection and privacy. Granular controls allow admins to customize security for each user, so no one sees things they shouldn’t. Learn more about how Slack can securely replace email inside your company. What is Slack Connect? Slack Connect is a more secure and productive way for organizations to communicate together. It lets you move all the conversations with your external partners, clients, vendors, and others into Slack, replacing email and fostering collaboration. Slack’s enterprise-grade security features and compliance standards, like Enterprise Key Management, extend to Slack Connect. 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