Slack for Retail: Operations & Store Teams | Slack Skip to main content * Features * * * COLLABORATION * Channels Organize teams and work * Slack Connect Work with external partners * Messaging Chat with your team * Huddles Meet with audio and video * Clips Record and share updates * CRM * Salesforce in Slack Bring Salesforce into the flow of work * Slack CRM for Small Business Manage customers in Slack with the help of Slackbot * PROJECT MANAGEMENT * Templates Start any task, fast * Canvas Create rich, flexible docs * Lists Organize, track and manage projects * File Sharing Bring files to the flow of work * PLATFORM * Agentic Platform Customize, extend, and unify your tech stack in Slack * Apps & Integrations Connect your tools with Slack * Workflow Builder Automate everyday tasks * INTELLIGENCE * Slack Code Write and ship code with agents * AI in Slack Built-in AI, right where you work * Slackbot Your AI teammate * Agentforce Salesforce agents, natively in Slack * Enterprise Search Search anything. Find everything. * ADMIN & SECURITY * Security Protect data, ensure compliance * Enterprise Key Management Monitor and revoke access * Slack Atlas Discover rich profiles and org charts * * Watch demo * Download Slack * See all features * Slack Marketplace * * Find new agents and apps that fit your team’s needs. Browse marketplace * Feature Releases * Slack Code, and more See what’s new * * What is Slack? * Slack vs. Teams * Accessibility * Solutions * * * BY DEPARTMENT * Engineering * IT * Customer Service * Sales * Project Management * Marketing * Human Resources * Security * BY INDUSTRY * Manufacturing, Auto & Energy * Technology * Media * Small Business * Financial Services * Retail * Public Sector * Education * Health & Life Sciences * * Watch demo * Download Slack * See all solutions * TEMPLATE GALLERY * * Start work faster with pre-made templates for every task. See all templates * * Task Management * Scale * Engagement * Trust * Enterprise * Resources * * * Resources Library * What’s New * Product Tour * Events * Developers * Partner Program * Customer Stories * Community * Slack Certified * Blog * Slack Marketplace * * Watch demo * Download Slack * FEATURED * * Winning in the AI era of work. Learn more * * Help Center * Customer Support * Pricing Search Sign in Talk to sales Get started Get started Back * Features * * * COLLABORATION * Channels Organize teams and work * Slack Connect Work with external partners * Messaging Chat with your team * Huddles Meet with audio and video * Clips Record and share updates * CRM * Salesforce in Slack Bring Salesforce into the flow of work * Slack CRM for Small Business Manage customers in Slack with the help of Slackbot * PROJECT MANAGEMENT * Templates Start any task, fast * Canvas Create rich, flexible docs * Lists Organize, track and manage projects * File Sharing Bring files to the flow of work * PLATFORM * Agentic Platform Customize, extend, and unify your tech stack in Slack * Apps & Integrations Connect your tools with Slack * Workflow Builder Automate everyday tasks * INTELLIGENCE * Slack Code Write and ship code with agents * AI in Slack Built-in AI, right where you work * Slackbot Your AI teammate * Agentforce Salesforce agents, natively in Slack * Enterprise Search Search anything. Find everything. * ADMIN & SECURITY * Security Protect data, ensure compliance * Enterprise Key Management Monitor and revoke access * Slack Atlas Discover rich profiles and org charts * * Watch demo * Download Slack * See all features * Slack Marketplace * * Find new agents and apps that fit your team’s needs. Browse marketplace * Feature Releases * Slack Code, and more See what’s new * * What is Slack? * Slack vs. Teams * Accessibility * Solutions * * * BY DEPARTMENT * Engineering * IT * Customer Service * Sales * Project Management * Marketing * Human Resources * Security * BY INDUSTRY * Manufacturing, Auto & Energy * Technology * Media * Small Business * Financial Services * Retail * Public Sector * Education * Health & Life Sciences * * Watch demo * Download Slack * See all solutions * TEMPLATE GALLERY * * Start work faster with pre-made templates for every task. See all templates * * Task Management * Scale * Engagement * Trust * Enterprise * Resources * * * Resources Library * What’s New * Product Tour * Events * Developers * Partner Program * Customer Stories * Community * Slack Certified * Blog * Slack Marketplace * * Watch demo * Download Slack * FEATURED * * Winning in the AI era of work. Learn more * * Help Center * Customer Support * Pricing Talk to sales Get started Sign in Slack for Retail A faster, smarter way to operate Grow customer loyalty and employee productivity with a platform built for the new retail environment. Talk to sales Watch Demo * * * * * * * Pause animation Play animation Unlock Organizational Agility Exceed shopper expectations and outshine the competition * Strengthen collaboration and propel innovation by bringing your teams, technology and processes together * Draw greater value out of your existing tech investments with more than 2,500 app integrations * Accelerate speed to market by building simple workflows to automate the heavy lifting Learn how Shipt reimagined retail with Slack 26% faster decision making * 8 months time to ROI * * Source: Source: FY23 Customer Success Metrics, Salesforce, survey of 137-150 Slack retail users, July 2022 Pause animation Play animation Transform Store Operations Save time with Slack, then spend it on customers * Say goodbye to silos and unite the front line with HQ * Automate administrative tasks that eat up precious time * Centralize security operations to strengthen loss prevention “With Slack, we can quickly communicate with Partners across our 400 stores, plus provide a place where Partners can meaningfully connect with each other regardless of their physical location.” Gavin Gallagher , CIO H-E-B Inspire customer loyalty with the help of real-time data * Personalize your approach with data from Salesforce Customer 360 * Stay on top of product availability and react quickly to delays * Empower service agents with the data they need to keep customer satisfaction high Pause animation Play animation Attract and Retain Top Talent Keep the tools that employees and candidates already love * Make onboarding quick and easy with automated tasks in dedicated channels * Nurture career growth by fostering a collaborative and supportive team culture * Find the right people when you need them with the help of Slack communities See how H-E-B uses Slack to engage its 100k employees 26% increase in employment engagement 1 5.9 week reduction in time to hire qualified talent 2 1 Source: *Source: FY23 Customer Success Metrics, Salesforce, survey of 143-149 Slack retail users, July 2022 2 Source: Source: The Total Economic Impact™ Of Slack For Sales Teams, April 2021 Get more done with apps right where you work Connect with all your favorite tools, such as Salesforce, Workday, Microsoft Office and more See all integrations Stories of success from around the globe Target integrates Slack to unlock grassroots innovation, collaboration Slack helps Cole Haan bring new footwear to market faster Shipt scales its delivery ecosystem to meet growing demand with Slack Business is blooming for 1-800-Flowers.com Target integrates Slack to unlock grassroots innovation, collaboration Slack helps Cole Haan bring new footwear to market faster Shipt scales its delivery ecosystem to meet growing demand with Slack Business is blooming for 1-800-Flowers.com Frequently Asked Questions Can I use Slack to communicate with people outside my organization? Yes. You can use  Slack Connect  to speed up work and strengthen relationships throughout your entire retail ecosystem. Slack Connect securely connects your teams with external partners including vendors, suppliers and third-party logistics providers. Slack Connect is available on all paid subscriptions. Is Slack secure and compliant? Yes. You can securely discuss confidential information in Slack. Slack offers multiple ways to ensure that your information, conversations and files stay safe. Slack is both  GDPR  and  CCPA -compliant, and delivers enterprise-grade security at every layer, adhering to multiple compliance certifications, including SOC 2, SOC 3, ISO/IEC 27001 and more. In addition, Slack offers many security features – such as Enterprise Key Management – that give admins control over the fine detail of data encryption. You can also integrate your own security tools with Slack to receive an instant notification if a threat is detected. Learn more about  Slack’s comprehensive security program . Does Slack work with my existing technology? Yes. Slack makes all your tools work better by letting you integrate industry-leading software and custom apps right into Slack. Choose from  more than 2,500 pre-built integrations , including the most popular workplace and productivity tools, to save time and avoid context-switching. esc Welcome to where the future works Get started Talk to sales Change Region Selecting a different region will change the language and content of slack.com. Americas Latinoamérica (español) Brasil (português) United States (English) Europe Deutschland (Deutsch) España (español) France (français) Italia (italiano) United Kingdom (English) Asia Pacific 简体中文 繁體中文 India (English) 日本 (日本語) 대한민국 (한국어) Change Region * * * * * * * Product Product * Watch Demo * Pricing * Paid vs. Free * Accessibility * Featured Releases * Changelog * Status * Why Slack? 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